We Love Our Customers
And they love us right back. Below are just a few examples of what our customers think about their experience with us. We’d love the opportunity to go out of our way to provide you with the same kind of exceptional service.
Here’s What Our Customers Say About Us
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We've happily been with The Fuel Company for 22 years.
Without exception everyone at The Fuel Company is doing excellent job.
Denise Lonergan, Service Manager, has been there for us to arrange and implement all the work we needed.
Her positive, patient, friendly and enthusiastic attitude has always helped us with small and big jobs.
We were fortunate enough to have met many years ago Octavio Cardosa, the very talented Plumber. He is not just a real professional with extensive knowledge of all assets of plumbing, heating, home systems, but he is an outstanding human being always ready to help, assist, and advise on all home issues. He is helpful, friendly and supportive all the time.
In May of 2021, based on Cardosa’s professional advise, we decided to replace our old fuel tank, a tough job which was promptly arranged and scheduled by Denise Lonergan.
Cardosa and Mike have done it in 1 day, including thorough cleaning upon completion of work.
Thank you Octavio, Mike, Denise, all people at The Fuel Company!
We do appreciate your hard work and friendship!
We strongly recommend The Fuel Company to everyone we know.
Very professional, informative to all questions, really a top plumber really knows his trade. Would recommend him to anyone that needs plumbing work done
Octavio Cardosa is an excellent plumber and extremely professional. He knows his trade thoroughly and always does the job above and beyond what is required. He has installed toilets, sinks, complete shower hardware above any plumber I have used in the past. While repairing your job he also inspects the other plumbing in your house and makes very helpful recommendations. Ideal has been my fuel company for over 25 years and I also will not ever seek any other plumbing source. I highly recommend Octavio for plumbing within Ideal Fuel as well as this company for complete heating and air conditioning.
Cardosa, our technician was exemplary in the steps taken in safety and performance in getting our stove set up. I can't say enough for his professional ability, caring and friendliness. He is an A+.
Our family has been part of the East Sandwich community for decades. We try to keep our purchases local. The Fuel Company has been our fuel company for a very long time.
The office staff is wonderful. Whether I call for an emergency fill, a billing question or a simple request, I am met with happy, professional and courteous customer service.
The oil delivery service people are the best. I have seen them deliver my oil, many, many times, in the worst snow storms.
I have also used them for my annual furnace cleaning and tune-up. Same great service all around. The service person was very detailed and courteous. I appreciated him taking time to explain things to me.
I highly recommend The Fuel Company.
I moved to Falmouth just 1 year ago. I had another fuel company for the past year and was very unhappy with them.
A long time Falmouth resident recommended The Fuel Company and they were very professional.
Don came to do the annual furnace service that had been done last year by previous company and spent 2 hrs. cleaning and repairing little things at no
additional charge. He explained what he had done and my boiler ran a little quieter now. Thank you Don.
Octavio worked all day cleaning and re-plumbing my home water filtration system.
He answered all my questions and more ( I had plenty of them).
He left my place cleaner than before he started.
I highly recommend The Fuel Company.
If you are in the market for a new Boiler, i HIGHLY RECOMMEND this Company. They were a delight to deal with from start to finish. JOB WELL DONE, GUYS!!! Thank you!!! These guys were very competitively priced, professional, knowledgeable, showed up ON TIME, finished ON TIME, were neat and clean and did what they were supposed to do. What a concept! Not so easy to find on the Cape. This Co. is a WIN!
Even the receptionist was always so pleasant. Dan and Ian were terrific. Thank you again!
5 stars to plumber Cardosa, very friendly and excellent workmanship.
Octavio is the best. We love our water system, and he does a great job taking care of it!! It's amazing how dirty the Town water is once you see the filter after it's taken out during the routine service every 6 months! Thank you the Fuel Company and Octavio.
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“The Fuel Company solved my problem by returning my phone call. Not many contractors on Cape Cod do that… Their estimate was very specific and easy to understand… They took the time to ask me what I wanted before recommending a system… I give out very few referrals, and Leeba gives out even less, but even she would unconditionally recommend The Fuel Company.”
“We have been extraordinarily pleased…They are polite, and even something as simple as wiping their feet when they come in!… I would recommend The Fuel Company to anyone, and I have on many occasions.”
“The company was very helpful in getting things done, very responsive. They went around to all aspects of our electrical use. We were happy to do business with them.”